Test the plan before you commit.
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Business simulation & decision supportRead ideaPlaybook · Guide
Give the work an owner.
An AI workflow needs an operating owner who can explain how the result is used and what happens when it is wrong.
01 · Assign responsibility
Name the owner of the process and the owner of its source information. Decide who can change the workflow and who handles exceptions.
02 · Define the review point
Spell out which outputs a person reviews before use and which actions require authorization. Tie the review to the effect of a mistake in this particular process.
03 · Set the information boundaries
Use approved sources and appropriate access. Check who can see the input and the resulting output. Keep confidential information within the company’s approved environment.
04 · Make errors visible
Give users a clear way to report an unsupported answer, a missing requirement, or an outdated source. Record the correction so that the same issue can become a future test.
05 · Review the operating fit
Check whether the workflow still serves the intended task. NIST’s AI Risk Management Framework and its generative AI profile provide broader resources for connecting risk management to organizational priorities.
The useful question
Make it testable.
Who owns it? Who reviews it? Who can change it? What happens when it fails?
Further reading
NIST · AI Risk Management FrameworkThese resources inform the implementation approach. The business concepts and pilot suggestions are original editorial starting points.